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Member Profile: Noёl Schiber, CFRE

Noёl Schiber, CFRE
Major Gifts Officer
Saint Louis Science Center

1. What kind of organization are you doing donor relations in right now?

The Saint Louis Science Center is a museum and cultural institution.

2. What’s a donor relations topic you’re always happy to talk about?

I am always happy to discuss working across teams to create and fulfill engagement plans.

3. What donor relations practice did you stop doing—and why?
I no longer use formal titles unless specifically requested. It's fraught with misunderstandings and unintentional hurts. I've found that using first names is more equitable, friendly, and authentic.

4. What’s one donor relations decision that didn’t work—and what did it teach you?
The most important lesson I've learned is to pay attention to donors who go under the radar but show a pattern of earnest and consistent interest in the cause, mission, or desired outcome.

Voices of Experience: Donor Relations Isn't Support. It's Strategy

Gian Booker
Executive Director, Stewardship, Donor Relations, Communications, and Marketing
University of Maryland Medicine

Donor relations has outgrown its original job description. The field no longer exists merely to close reporting loops or execute gratitude on demand. At its best, donor relations already shapes how development teams build trust, sustain belief in the mission, and secure long-term philanthropic investment.

Yet most organizations still deploy donor relations as a downstream production function.

This gap—between what donor relations could do and how it is actually used—is now the limiting factor in modern philanthropy.

If donor relations professionals are to be strategic partners, we must stop optimizing execution and start designing systems. Systems that scale personalization. Systems that inform fundraising strategy. Systems that connect data, narrative, and donor intent into a coherent experience over time.

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Committee Corner: Volunteer and Member Experience Committee

Celebrating Service: Volunteer and Member Experience Committee

Volunteers are the heart of ADRP. Every milestone we celebrate—from creating the Fundamentals of Donor Relations course to hosting our first international conference outside the U.S. in 2025—is made possible by members who step forward to lead, collaborate, and serve. Simply put, ADRP thrives because of its volunteers.

Empowering Volunteers at Every Step

The Volunteer and Member Experience Committee (VMEC) plays a central role in ensuring volunteers feel welcomed, supported, and valued throughout their ADRP journey. Our purpose is to enhance the volunteer experience by strengthening the volunteer pipeline and continually evaluating how members engage with and contribute to ADRP. We welcome new volunteers year-round and are committed to creating meaningful, well-supported involvement opportunities.







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In Service: The Column of the ADRP President - January 2025

Marian Johnson
2025-2026 President

Starting with Intention…

I’m not really one for resolutions. I try to embrace opportunities to change and grow throughout the year. That said, heading into this year, I’ve been reflecting on intentions and specifically what it means to lead with intention. The donor relations profession asks us to slow down, listen closely, and act deliberately. Leading with intention isn’t about doing more; it’s about doing what matters most, with clarity and purpose. 

For ADRP, 2026 is a year of focus. We’re building on momentum, aligning our efforts, and sharpening our impact as we implement our new strategic plan. It’s a time to pause, take stock, and choose where to direct our energy next, individually and collectively. 

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The Hub in 2026 - A Monthly Advantage

Most donor relations professionals don’t need more content. We need a clear perspective — without spending hours searching for it. The Hub delivers that monthly. In five minutes, members get distilled insight from peers across industries and career stages: practical approaches, emerging trends, and lessons learned through experience. It’s designed to meet members where you are, right when the work is happening. Most importantly, it’s content for you, by you.

 

In 2026, each issue will include:

President’s Message: Leadership inspiration.

Voices of Experience: Proven practices and honest lessons

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Voices of Experience: Contributor Appreciation

 

As we reflect on this year’s accomplishments, ADRP extends heartfelt thanks to the professionals who shared their wisdom through the Voices of Experience column. Your insights, stories, and best practices have enriched our community and advanced the donor relations profession. By lending your voice, you’ve created a platform that inspires learning and fosters collaboration across our field. We are grateful for your generosity and commitment to elevating the work we do every day. 

 
If you’ve ever thought:
  • “I wish someone had told me this sooner.”
  • “Others are probably dealing with this, too.”
You are not alone. Help shape future Voices of Experience articles by completing a brief survey. The result will be entries focused on current challenges and piloted solutions, delivering the "Aha!" moments we all favor:
  • “There is a tried and tested option.”
  • “That’s a smarter way to handle this.”
We look forward to 2026 with excitement and hope for even more voices to share knowledge and shape the future of donor relations.
 
Take the Survey

In Service: The Column of the ADRP President - December 2025


Marian Johnson
2025-2026 President
Reflections, Momentum, and What Comes Next…

As 2025 draws to a close, I’ve been reflecting on what an extraordinary year this has been for ADRP and for our profession. Together, we’ve reached some truly remarkable milestones – the successful launch of Fundamentals of Donor Relations, our first International Conference outside of the United States in Montréal, and countless moments of connection and collaboration that remind me why this community matters so deeply.

At every turn this year, I’ve felt that special ADRP energy — you know, the kind that comes from being part of this community. Whether learning alongside peers, volunteering on a committee, celebrating the generosity and innovation within our field, or simply finding moments to connect, it’s been a year defined by partnership and purpose.

Thank you for inspiring and sustaining ADRP’s work. Your commitment has fueled a year of momentum, and now we look ahead to 2026 — a year of focus. Together, we’ll deepen what makes this community exceptional: expanding our reach, elevating learning experiences, and strengthening the systems that help volunteers, members, and donor relations professionals everywhere thrive.

Wishing you a joyful holiday season and a bright, inspiring start to the new year.
 
With gratitude,
Marian Johnson

In Service: The Column of the ADRP President - November 2025

Marian Johnson
2025-2026 President

Some special recognition in this season of thanks…

Continuing with the theme of gratitude as the U.S. Thanksgiving approaches, I extend special appreciation for a member of the ADRP family whose generosity and leadership embody the very best of our community. 

At the conference in Montréal, we announced the 2025 recipient of ADRP’s Volunteer Service Award. The annual award recognizes a current member who, through both current and cumulative efforts, has generously contributed time and energy to advance our Association’s mission and the donor relations profession. This year, I had the great privilege of recognizing someone whose steady, thoughtful leadership has quietly shaped some of ADRP’s most meaningful work in recent years: Holden Scheidel

Whether helping to guide our strategic direction or leading the team that turned a shared vision into our Fundamentals of Donor Relations course, Holden’s presence has made ADRP better. What stands out most is not just what Holden has done, but how he does it – with humility, clarity, and deep care for our members, our profession, and ADRP’s future.  

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Voices of Experience: Centering Student Voices in Donor Relations

Elizabeth Gray
Philanthropy and Campaign Officer, Tri Sigma Foundation 

My recent ADRP webinar titled Exploring the Power Dynamics Between Donors and Scholarship Recipients emerged from a critical question we rarely ask in donor relations: What do scholarship recipients actually experience when we facilitate donor connections? Fellow donor relations professionals learned of research that directly supports ADRP's mission by challenging us to expand our definition of relationship management beyond the donor-organization dynamic to include the often-overlooked voices of recipients themselves.

Through interviews with 10 University of West Florida scholarship recipients, I discovered something both reassuring and actionable: students don't feel tokenized by donor interactions — they actively want these connections and see them as mutually beneficial. 

The key takeaway? When we apply Relationship Management Theory to the donor-recipient relationship with the same intentionality as we do to donor stewardship, we create authentic engagement that benefits everyone involved. Attendees gained practical strategies for reimagining traditional scholarship events, implementing recipient biography forms, and building communication frameworks that meet students where they are rather than putting them in uncomfortable formal settings.

What made this session unique was centering student voices in a field that typically prioritizes donor preferences. By sharing direct quotes and demographic diversity from my research participants, I offered concrete evidence that our recipients are sophisticated stakeholders who deserve thoughtful relationship design.

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Member Profile: Gian Booker

Gian Booker
Executive Director, Stewardship, Donor Relations, Communications, and Marketing, University of Maryland Medicine (UM School of Medicine and UM Medical Center) 

Background Info

1. Can you tell us about your career trajectory? How did you come into donor relations as a career? 

I stumbled into fundraising as a college intern after interviewing for a position in HR; the development lead convinced me to join their team. Years later, I chose to build a donor relations program from scratch over an annual giving role, seeing its power as a strategic driver. Since then, I’ve led major gift stewardship, managed compliance, built scalable frameworks, and made donor relations indispensable. 

 

2. What influenced your interest in and passion for donor relations? 

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Voices of Experience: A Simple Hello, A Lasting Impact

Ruvimbo Chipazi
Donor Relations Officer, Dalhousie University

Attending my first ADRP Conference was an incredibly rewarding experience, and I’m so grateful I had the opportunity to be there. From the start, I was impressed by how welcoming and open the community was; everyone was eager to share ideas, offer advice, and connect. I especially appreciated how the sessions encouraged me to ask more thoughtful questions in my day-to-day work, helping me see new ways to enhance donor experience and stewardship.
One standout moment was realizing how much I had in common with professionals across all levels, including those in senior roles. It was empowering to exchange ideas and feel like my voice mattered. Beyond the career insights, I received thoughtful life advice that I know will stay with me throughout my journey.
Being recognized with the 2025 International Stewardship Award was an incredible honor. It reminded me of the deeper meaning behind my work: creating meaningful connections between donors, students, and communities. It truly reignited my passion for what I do.
To anyone considering the conference next year: come with curiosity and questions. Be open to meeting new people, some of the best conversations start with a simple hello. You’ll leave not only with new knowledge, but also with a renewed sense of purpose and community. Just go for it — it’s absolutely worth it.

In Service: The Column of the ADRP President - October 2025

Marian Johnson
2025-2026 President

A toast of thanks …

Earlier this month, we celebrated Thanksgiving here in Canada, and I spent it with three generations of family – some born into it and others found over the years – but all intentionally connected. It was a weekend filled with fun, food, and laughter, and moments of gratitude for the people who show up, the stories that connect us, and the traditions we build together. 

It reminded me that family often extends far beyond our homes. Sometimes, it’s the people we choose to gather with – the communities we intentionally create – that shape and sustain us most. In many ways, that’s what ADRP feels like to me. We come together from across the sector and across geographies, with different experiences, cultures, and roles, but united by shared purpose and passion. 

Since the conference, I’ve loved seeing members celebrate connections new and old, shout out to those who inspire us (and those we wish to grow up to be), and share sparks of inspiration and ideas already in action – with ADRP at the heart of so many of those stories. 

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Member Profile: Carlos Mora

Carlos Mora
Marketing Manager, FundMiner

Background Info:

1. Can you tell us about your career trajectory? How did you come into donor relations as a career?

My journey into donor relations started as a student, when I saw firsthand how a scholarship can change a life. That experience stayed with me, and now at FundMiner, a company dedicated to simplifying fund management and supporting donor intent, I use my skills in marketing, storytelling, and design to create materials that help donor relations professionals steward donors better.

2. What influenced your interest in and passion for donor relations? 

As a first-generation student, I know how important donations and scholarships can be. I like the idea of showing donors the real impact they make, it’s not just about saying thank you, but helping them see the lives they’re changing. That builds trust and inspires them to keep giving. I believe sharing those stories and outcomes is one of the most powerful parts of donor relations.








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In Service: The Column of the ADRP President - September 2025

Marian Johnson
2025-2026 President

WOW!
That’s the only way to describe the extraordinary combination of exhaustion and exhilaration that comes when your cup has been filled to the brim. I am leaving Montréal energized and inspired by the time spent with our members, volunteers, sponsors, award winners, supporters, and all the incredible people who make ADRP stronger every year.
The week began with our Board coming together to finalize ADRP’s strategic plan, which we look forward to sharing later this fall. Then came the conference itself, which was full of momentum — from the energy of the launch party to the learning and connection that filled every session, through to the powerful closing keynote from Tareq Hadhad, whose family’s story of resilience, perseverance, and generosity left us deeply moved.
I extend my heartfelt thanks to everyone who participated in this year’s conference – those who joined us in person and especially the many volunteers who worked tirelessly behind the scenes in the months leading up to it, even if they couldn’t be in Montréal. I’ve said it before, and I’ll say it again: our volunteers are the heart of this organization.
As we step into a year defined by partnership, collaboration, and the spirit of sharing, I could not be more excited for what lies ahead and for my term as your 2025–2026 President.
With gratitude,
Marian Johnson
President, ADRP

Voices of Experience: Mythos and Bucknell University Transform Stewardship

The 500-Hour Problem: How Manual Stewardship Processes Drain University Resources

Bucknell's six-person team, led by Jessica Owens Pastuszek, knew something was broken when her stewardship team spent more time chasing paperwork than stewarding donors.

Fifty hours per reporting cycle just following up on missing content. Hundreds of Google docs scattered across email threads. Three different spreadsheets to track basic progress. Character limits that forced them to cut the most compelling impact details.

One year later? They delivered 1,520 personalized reports 2.5 months early while saving 500 hours of work time.

 

"We sent roughly 1,200 digital reports and 320 printed reports our first cycle using Mythos and saved an estimated 500 hours of work time in that process," Jessica says. "Our donors are saying that they're the best reports that they have received to date."

Those results represent more than efficiency gains. They show what becomes possible when automation replaces manual coordination—reports delivered 2.5 months early, campus partnerships that strengthen the entire advancement operation, and donor satisfaction that exceeds expectations.

Manual chaos consumed strategic time

Before Mythos, Bucknell's annual reporting process consumed enormous amounts of staff time on administrative tasks rather than strategic stewardship work. Jessica's team was drowning. But what if this chaos could be transformed into streamlined efficiency in just one reporting cycle?


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Member Profile - Guycaelle Vaval

Guycaelle Vaval
Director of Stewardship, Pace University

 

Background Info

1. Can you tell us about your career trajectory? How did you come into donor relations as a career?

I found my way into donor relations by chance. My first job in development supported several areas—corporate and foundation relations, prospect research, and major gifts. The major gifts officer I worked with had just started handling stewardship, so I got an early look at the donor experience. Around that time, we launched a new project asking students to write thank-you notes to scholarship donors—something our institution had never done before.

2. What influenced your interest in and passion for donor relations? 

That note-writing project opened my eyes. A heartfelt message had the power to truly move a donor, showing me how gratitude and storytelling can build strong, lasting relationships. I learned that donor relations is more than just thank-you letters — it’s about real connections and helping donors see their impact. It also helps beneficiaries reflect on their journey and recognize the broader community that’s invested in their success.

3. What lessons, words of advice/inspiration would you like to pass on to other donor relations professionals?
Stay curious and committed to learning. Donor relations is a field that’s always evolving — shaped by new trends, technologies, and donor expectations. One piece of advice I’ve found helpful (and am still learning myself) is to let your organization’s data guide your strategy. Take time to review what the numbers are telling you — engagement rates, giving patterns, donor feedback — and use that insight to shape more targeted, meaningful efforts.

When rolling out something new, start small: pilot it, gather feedback, refine, and build from there. Finally, remember that you’re not in this alone. The ADRP community is full of support, ideas, and helpful advice to guide you along the way.

4. Can you talk about a specific donor engagement or stewardship activity that makes you feel like you are providing the best experience for donors? 

One recent initiative that stands out is our “Day in the Life” video series. In short clips, students share highlights from their internships, classes, or favorite campus moments, ending with a personal thank-you to donors. They film and edit the videos themselves, with guidance and a final review from our team. We pair each video with a personal message from the student and a call to action inviting donors to reflect on their own college experience or offer advice. The response has been very positive — emails get high open rates and thoughtful replies. Students are proud to share their stories in their own voices, and donors feel more connected to the impact of their support.

Connection to ADRP 

1. When did you become an ADRP member? 
I followed ADRP for years and officially joined in 2017 when my organization invested in a membership. It’s been invaluable ever since.

2. Why is ADRP membership important to you? 
ADRP connects me with peers who understand the unique challenges and joys of our work. It offers practical tools and fresh ideas that help me better engage and nurture donor relationships.

3. ADRP is universally recognized as the authority on donor engagement for the philanthropy profession. In your own words, how does ADRP serve you in the form of professional development?
ADRP provides timely resources and learning opportunities that strengthen my skills. Volunteering has also helped me build connections and grow professionally.

In Service: The Column of the ADRP President - August 2025

Marian Johnson
2025-2026 President


Hello ADRP friends!

The countdown is on! In just a few weeks, we’ll be together in Montréal for ADRP’s 2025 International Conference. As your president and a proud Canadian, I could not be more excited to welcome you to this incredible city for three days of learning, sharing, and making connections that last well beyond the conference.

This special edition of The Hub is your sneak peek at what’s in store. From innovative sessions and inspiring keynotes to new voices and seasoned leaders, our program is packed with ideas you can take home and put into action. And just as important, you’ll have the chance to spend time with colleagues who understand and share your passion for donor relations.

Whether you’re joining us for the very first time or returning for another amazing year, Montréal is ready for you. I can’t wait to see you there!

Cheers,

Marian

The Hub Conference Takeover: Conference Volunteers

The Hub Conference Takeover: Conference Volunteers

 

 

As we prepare to gather in Montréal for ADRP’s International Conference, we invite you to begin your journey with a special message from the dedicated volunteer leaders who have shaped this year’s conference. 

P.S. Do you have questions about this year’s conference? Submit them online and we’ll share our answers in the Know Before You Go section of the conference website.


Conference Crossword: Get to Know Your Conference Committee & Montréal

Here’s a fun activity to fill your time while flying to Montréal or taking a self-care break. Print our custom crossword puzzle to learn about your conference committee and some fun Montréal facts. For a list of the core conference committee volunteers please visit the conference website

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The Hub Conference Takeover: Montréal Moments

Montréal Moments

If you’re not already planning to explore Montréal beyond the conference, we urge you to reconsider! This city is bursting with charm, culture, and adventure. From its world-class art and lively festivals to hidden green spaces and a mouth-watering food scene, Montréal has something for everyone. Check out the printable guide to help plan your trip! 

 

Download the Guide

 


Attendee Experience Highlights

Nobody does experience planning like a donor relations professional. This year’s international conference is no exception. Get ready!

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Voices of Experience: The Volunteers who Shaped ADRP’s Fundamentals of Donor Relations

Voices of Experience: The Volunteers Who Shaped ADRP’s Fundamentals of Donor Relations

Holden Scheidel
Ex Officio, ADRP Board of Directors
Co-Chair, ADRP Education Committee

 

When I began my career in donor relations, I had mentors who showed me what donor relations professionals do, and why our work matters. That early support shaped my understanding of the field and fueled my passion for the art and science of donor relations. But not everyone has that same springboard. Limited resources, small teams, and increasing demands often mean new donor relations professionals need to piece together concepts and develop skills on their own. 
 
Enter ADRP’s Fundamentals of Donor Relations, the new self-paced online course designed to empower and educate early career donor relations professionals. 
 
Early conversations happened at ADRP’s Education Summit in San Diego at the beginning of 2022. Participating in that meeting was a defining moment for me professionally, and soon, the ADRP Board of Directors asked me to lead what would become a three-year journey to produce our association’s very first comprehensive course. Building on an existing vision (shout-out to Mary WeingartnerEliza McNultyJess Veitch, and Jen McGrath, to name a few), we assembled a group of five ADRP members (and subject matter experts) to create course content.
 
Officially appointed by the ADRP Board of Directors as the Fundamentals of Donor Relations Task Force, these members and their contributions make our course unique. The brain trust was comprised of a wide range of perspectives, resulting in a course that reflects the breadth, depth, and expertise of our members. The real value is that this course represents not just the perspective of a singular voice, but collective experiences and values of our professional community. 
 
The four-module course covers the fundamental components of donor relations: gift acknowledgments, gift acceptance and management, donor recognition, stewardship reporting, and the strategic role that donor relations plays in philanthropy. Whether you are new to the field, sharpening your donor relations skills, or mentoring a donor relations newbie, Fundamentals offers a foundational understanding of these concepts.
 
The launch of Fundamentals of Donor Relations marks a milestone in ADRP’s ongoing commitment to delivering high-quality, accessible education, and it reaffirms our role as the authority in advancing donor relations within philanthropy. I am incredibly proud to have played a part in bringing this new learning experience for our field to life. Please join me in celebrating this moment and the team that brought us here. 
 
Meet the Task Force
This course is made possible by the insight, dedication, and collaboration of the Fundamentals of Donor Relations Task Force. On behalf of ADRP, I express our deepest thanks to:
 
Andrea Olson, Associate Director, Donor Relations and Stewardship, University of Waterloo
Katie Kallmyer, Associate Director of Donor Stewardship, The Nature Conservancy
Leslie Zornow, Executive Director of Donor Engagement, University of Rochester
Paul Haymon, Associate Director of Data and Communications Strategy, Donor Relations, UC Berkeley
Rebecca Geragosian, Director of Donor Relations and Stewardship, Simmons University

I also recognize the contributions of the Education Committee members, the Fundamentals of Donor Relations Subcommittee members, and all the volunteers whose collective efforts carried this project forward. We are grateful for their time, wisdom, and passion for strengthening the donor relations profession.
 
Happy learning!