Creating and Implementing an Online Donor Portal: One Donor Relations Team's Experience
Friday
, September 19
1:15 - 2:15 PM


In November 2012 the Office of Donor Relations at the University of Maryland unveiled a secured online donor endowment report portal. How much time, energy and staff was involved in creating the portal? What was the cost? How was it rolled out to donors and how did they respond? What practices were put in place to determine success? Join the two staff members who were responsible for the design, roll out and maintenance of the portal and find out what has happened in the two years since donors were given their online access. This presentation will include a live demonstration of the university's donor portal.

Audience Expertise Level: Midlevel (2-5 years) & Experienced (5+ years)
Shop Size: Suitable for any size shop


Fulvio Cativo

In early 2014 Fulvio Cativo was named Director of Donor Relations and Stewardship at his alma mater, the University of Maryland. Prior to joining the Maryland donor relations team in 2012, he worked in development and communications roles for independent schools in Connecticut and Maryland. Earlier in his career he was a journalist at The Hartford Courant. Fulvio is an avid Terrapin sports fan and enjoys spending free time with his wife and their two rescue dogs.

 


Kathleen Diemer

In July 2013 Kathleen Diemer began her current role as Director of Donor Relations and Stewardship at George Mason University, where she is responsible for creating and managing an institution-wide comprehensive donor relations and stewardship program. Prior to joining Mason she served as the Director of Donor Relations at the University of Maryland. In the past she has presented at annual conferences for ADRP, Academic Impressions, CASE, SunGard and the National Capital Area Planned Giving Council. Kathleen is the recipient of a CASE Silver Circle of Excellence Award and multiple CASE Stellar Speaker Awards. She currently serves as treasurer of ADRP.